It is always a good idea to ask the patient what he or she thinks about “new” technologies used in healthcare. In this case, a survey has been done about the use of AI and patients are not so happy with this 🙂 Today, thanks to digital information, patients are not so uninformed about their diseases and they want to be “active” in their treatments. But they also need a human to talk with!
It also seems as if the conversation around the nature of healthcare’s AI future is one that’s been conducted without the voices of patients themselves. It’s one thing to look at what technology can make possible; but another thing entirely to understand what’s probable in terms of acceptance, uptake and outcomes.